FREQUENTLY ASKED QUESTIONS

PAYMENT


I accept all major credit cards and Paypal.




SHIPPING


Yes, I am happy to ship internationally. All pieces are sent priority mail.
Shipping rates are as follows:
– $8.30 flat rate via USPS Priority domestic
– $24.95 flat rate via USPS Priority International
*Please note: Any 14 kt gold pieces will have an additional shipping fee of $15.00, for insurance.




RETURNS & EXCHANGES


As all of my pieces are custom made, upon order, I am unable to accept returns or exchanges at this time. However, I want you to be happy with your piece so, if there is something I can help you with, don’t hesitate to contact me and I will do my best to remedy the situation.




AN IMPORTANT NOTE


Each piece is different. I do my best to make pieces as close as possible to the one represented in the photo, but please keep in mind that as they are handmade, each is unique and not a carbon copy. That is the beauty of handcrafted jewelry. Most of my pieces are available in brass, white brass, sterling silver or 14 kt gold. All metals and stones used are, whenever possible, ethically sourced. All stones & leather used are natural and variations are normal. If there is another metal you were hoping to use, get in touch and I will see if I can accommodate you.




TURNAROUND TIME


As all pieces are custom made by me, the turnaround time is up to 2 weeks. Often, pieces ship sooner.




PRICING


As precious metal & gem prices fluctuate, prices are subject to change.




SIZING


If you don’t know what your ring size is, here is a handy ONLINE PRINTABLE RING SIZER.




CARE


A word on caring for your new pieces. Brass: I use Jewelers brass. It has a beautiful patina, that mimics 14 kt gold. Brass ages by darkening and can react differently to different people’s skin. Some like the way it ages & darkens, others may prefer to keep it shiny. If you’d like to keep it shiny,you can give it a gentle polish with a jewelry polishing cloth or jewelry cleaner. I wouldn’t recommend wearing brass in salt water or treated water ( ie: pools)





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