FREQUENTLY ASKED QUESTIONS

PAYMENT


Full amount due to begin production of order.
I accept all major credit cards and Paypal.




SHIPPING


*Shipping: USPS priority mail.
Please note: all 14k pieces have an additional $15 insurance fee added on to shipping, unless otherwise instructed by buyer.

*Turnaround time: 3 to 4 weeks. Sometimes certain pieces are in stock and will ship sooner.
Please note: during the Covid lockdown, everything has been taking a little longer than normal but, rest assured I am doing my absolute best to get everything to you in a timely fashion




RETURNS & EXCHANGES


*Returns: I don’t offer returns but, depending on the piece, I can sometimes do an item exchange for you. Please just get in touch, to see if that is available.




AN IMPORTANT NOTE


Each piece is different. I do my best to make pieces as close as possible to the one represented in the photo, but please keep in mind that as they are handmade, each is unique and not a carbon copy. That is the beauty of handcrafted jewelry. Most of my pieces are available in brass, white brass, sterling silver or 14 kt gold. All metals and stones used are, whenever possible, ethically sourced. All stones & leather used are natural and variations are normal. If there is another metal you were hoping to use, get in touch and I will see if I can accommodate you.




TURNAROUND TIME


As all pieces are custom made by me, the turnaround time is 3-4 weeks. Often, pieces ship sooner. If you have a special need, we can discuss and try to accommodate you.




PRICING


I work primarily in solid brass with semi precious and precious custom cut stones. All of my chains, with the exception of “Harbor”, are gold filled.




SIZING


If you don’t know what your ring size is, here is a handy ONLINE PRINTABLE RING SIZER.




CARE


A word on caring for your new pieces. Brass: I use Jewelers brass. It has a beautiful patina, that mimics 14 kt gold. Brass ages by darkening and can react differently to different people’s skin. Some like the way it ages & darkens, others may prefer to keep it shiny. If you’d like to keep it shiny,you can give it a gentle polish with a jewelry polishing cloth or jewelry cleaner. I wouldn’t recommend wearing brass in salt water or treated water ( ie: pools)